Maintenance Service Request

🛠️ Maintenance Service Request

For Maintenance Service Assistance?

🕒 During Regular Business Hours

Hours: Monday–Friday, 7:00 AM – 4:30 PM
Phone: (760) 351-7000 extension 128

Note: Our office is closed every other Friday.

Please call our office during these hours to submit a service request. Our team will schedule and respond as promptly as possible.

🌙 After-Hours Emergency Maintenance

If you have an urgent issue outside of regular hours (flooding, loss of heat or power, or a security concern):

Call: (760) 351-7000
Then dial extension: [127]

An on-call technician will be dispatched to handle emergency situations.
Please note: Non-urgent requests will be addressed the next business day.

Examples of Urgent vs Non-Urgent Issues

Urgent:

·         No heat in winter

·         Major leaks or flooding

·         Electrical outages

·         Broken locks or security issues

Non-Urgent:

·         Dripping faucets

·         Light bulb replacement

·         Noisy appliances

💬 Questions?

Not sure if your issue is urgent? Feel free to call—we’re happy to help.

💻 Coming Soon: Online Maintenance Requests

We’re excited to announce that soon you’ll be able to submit maintenance requests online through the Resident Portal-RentCafe.

This will make it easier than ever to request non-urgent maintenance at your convenience.

⚠️Please note:
All after-hours emergency requests must still be made by phone.
The Resident Portal is not monitored after business hours.